Your receptionist

A clear greeting. The right details. You make the final call.

Call handling

Not answering calls yet

Ask before assuming

Name, callback number, job, postcode, address and preferred time.

Bookings need your say-so

Collect a preferred time. You agree the appointment with the customer.

Don’t promise prices or diagnose faults

Capture the enquiry for your review. Specialist advice stays with you.

Review these call rules before activating phone answering.

TRY THE WORKFLOW

Try an example enquiry and see what lands in your inbox. This demo does not place a call.

Sam Taylor

Example customer

Annual service for a combi boiler. Customer wants to agree a time before booking.